Do You Need a Powerful Speaker
on Communication Topics?

Suzanne Kryder, Ph.D. presents the most important communication topics in informative, energizing keynotes, talks, and workshops to leaders, teams, and professionals.

Her presentations are for professional associations, chambers of commerce, and conferences attended by executives, nonprofit executive directors, business owners, and members of professional firms such as physicians, lawyers, accountants, psychologists, scientists, and others.

All talks and keynotes are highly interactive with how-to oriented content and valuable resources. Suzanne uses case studies, exercises, and humor to make her presentations practical and memorable.

Talks and workshops can be provided virtually via teleconference line wherever you or your group members are located. Contact Suzanne to schedule a talk on communication topics.

General Communication Topics

Every successful professional works with at least one or two challenging people: low performers, attitude problems, or control addicts. Why continue feeling drained and defeated by a few difficult people? Learn five ways to increase your confidence and ability to talk with anyone about anything at work.

Managing Commitments

Have you ever watched someone on a team or a Board volunteer to complete a task, but never get it done? Learn the three steps of a commitment conversation, how to make a contingency plan, and two effective ways to hold people accountable for their promises.

Handling Destructive Emotions

Is it possible to overcome fear, greed, and anger in the workplace? After a brief explanation of the neuroscience of emotions, learn simple techniques for becoming resilient, compassionate and happy no matter what your work brings.

Fearless Feedback

People at work don’t hear our feedback either because they’re too afraid or angry to hear it, or we’re too afraid or angry to say it. Learn to deliver feedback in a neutral, effective way that eases fear, and improves the quality of work.

Creating a Culture of Trust

Organizational effectiveness depends on a foundation of trust. Learn five steps to creating a work environment based on honesty, respect and trust.

Complaining in the Workplace

We dread complainers. But the truth is, there’s plenty to complain about. Instead of trying to stop complainers, learn seven ways to quiet them down a bit.

Public Speaking: Overcome Fear, Be Persuasive

According to most studies, public speaking is our number one fear. Practice four simple strategies to help you relax and connect with any audience. Learn to share information in an entertaining and persuasive way.

Communication Topics for Leaders

Leaders reach organizational goals by effectively delegating tasks to their employees. Learn to communicate clear expectations, check for buy-in, and hold employees accountable.

Coaching Skills for Leaders and Managers

Great leaders identify and elicit strengths in others. Learn to listen without an agenda, ask innovation questions, and deliver messages that motivate.

Facilitating Effective Meetings

Learn to be such an effective facilitator that people look forward to attending your meetings and getting tasks done for you.

Resolving Team Conflict

Conflict terrifies some people, and energizes others. Learn to assess the conflict resolution style of each team member and to speak the same language when you’re on opposite ends of the spectrum.

2006 Presentations

• New York State Healthy Schools Leadership Institute

  “Please accept a sincere thank you for all you did to help make the March 2006 Session of the New York State Healthy Schools Leadership Institute a remarkable experience. Participant evaluations commented on your high energy and wonderful personality. You easily kept participants engaged, your presentations were well organized, and you gave them pertinent information that they can use NOW!”

  Stephanie Madison, Program Manger, New York State Healthy Schools Leadership Institute

• Junior League of Albuquerque

  “Thank you so much for doing the wonderful presentation! Your strategies to deal with uncomfortable situations were invaluable, and it worked for me in my conversation the next day. We look forward to having you present to the League next season!”

  Jane Thompson, Junior League of Albuquerque

April

• American Business Women’s Association, Albuquerque Chapter

• Society for Human Resource Management New Mexico State Council

  “Thank you so much for giving your time to share such a wonderful and important message with the Council. I only wish we’d had more time because you had such an engaged audience that really needed the training. We truly appreciate your support and hope to have you back in the future!”

  Beth James, Director, SHRM New Mexico State Council

May

• Greater Albuquerque Chamber of Commerce’s Leadership Conference

June

• New Mexico Primary Care Association Annual Conference, Albuquerque

July

• New Mexico Primary Care Association, Annual Out-Stationed Eligibility Worker Conference, Albuquerque

• New Mexico Healthcare Managers Forum Meeting, Albuquerque

• SYSCO Food Services Southwest Regional Conference, Human Resources, Santa Fe

• American Business Women’s Association, Combined Chapters Meeting, Albuquerque

August

• Four Corners Leadership Conference, Farmington, NM

• New Mexico Association for Home & Hospice Care Summer Conference, Albuquerque

• Healthy Kids Learn Better Summer Institute, Ashland, Oregon

• Center for Nonprofit Excellence, Albuquerque, Leadership Training on Dreaded Conversations for Nonprofit Executive Directors, August 24, 2006, 9:00 - 12:00. At the end of the training, any director with less than two years experience can apply for a scholarship from the Management Development Center, UNM Anderson Schools of Management, to receive six hours of group coaching with Suzanne Kryder. Contact Dana Vilardi at: Dana at uwcnm dot org.

September

• 2006 New Mexico State Society for Human Resource Management Conference, Albuquerque

• Southern New Mexico Society for Human Resource Management, Annual Employment Law Conference, Las Cruces, NM

October

• Management Consultants Roundtable, Albuquerque, "How to Brand Your Business using Information Products," October 6, 2006, 11:30 - 1:00. Using the story of how she developed the DreadedConvesations.com brand, Dr. Suzanne Kryder will tell you how to quickly develop a suite of information products that promote your brand and earn passive income. Contact Sheryl Brown at takingcareofbiz at mindspring dot com.

• Four Corners Leadership Conference, Farmington, NM

• American Business Women’s Association, Los Lunas, NM Chapter

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